Hello, my name is
Maria Delgado.
I’m a Full Stack Developer and Technical Support Specialist with extensive experience in managing complex technical challenges, enchancing client satisfaction, and delivering innovative web solutions. I have a proven track record in streamlining processes and driving project success, and I would like to bring that experience to work with you.
What I Bring to the Table
Technical Mastery
I bring advanced skills in web development, server management, and troubleshooting across multiple platforms and CMS systems, including WordPress, Magento, Drupal, and Shopify.
Problem-Solving Skills
I bring a proven ability to resolve technical issues, from PHP code errors to server optimization, with creative, tailored solutions that improve performance and stability.
Leadership and Collaboration
I bring experience leading web development teams, fostering collaboration, and aligning technical solutions with business goals to ensure successful project outcomes.
Innovative Development
I bring the tools to craft custom web solutions, including plugins, themes, and server setups, to meet diverse client needs and enhance user experience.
Client Relationship Management
I have experience in building and maintaining strong client relationships through clear communication, personalized technical support, and a customer-centric approach.
Process Efficiency
I have expertise in streamlining workflow using tools like Trello, Jira, FreshDesk, and various other ticketing systems to enhance team productivity and project delivery timelines.
Comprehensive Documentation
I have built an extensive collection of documentation detailing various technical errors and their solutions, custom designs, plugins, and widgets, and am able to train others on creating such documentation.
Certifications and Education
I have industry-recognized certifications and a robust educational background in computer programming, cybersecurity, and database administration.
Projects I've Been a Part Of
and much more…
What I've Been Up To
2022 - 2024
Website Technical Support Specialist
During this role, I streamlined support processes and resolved complex technical issues, enhancing client satisfaction through ticketing system management. Additionally, I drove project success by launching websites, providing timely technical support, and developing custom web solutions.
2021 - 2022
Lead Web Developer
During this role, I crafted meticulous software documentation over various web projects and applications, fostered seamless communication between the development team and project managers to ensure alignment with business objectives.
2021 - 2022
Technical Support Specialist L1/L1A
During this role, I resolved complex PHP code errors and implemented client specific server software and code to enhance website security and performance, tailoring solutions to meet diverse client needs.
2019 - 2021
Customer Success Specialist T1/T1E
During this role, I resolved complex code errors and implement server software in order to manage and optimize various CMS platforms such as WordPress, Magento, Drupal, PrestaShop. I worked with clients to ensure server security and website stability through stragetic maintenance and custom error-prevention scripting.
2014 - Current
Freelance Web Development
During this role, I pioneered custom webserver solutions that enhanced client site performance and security while developing user-friendly guides for seamless software adoption. Additionally, I orchestrated cross-functional projects on GitHub to create plugins and themes, implemented rigorous testing environments, and cultivated strong client relationships.
Want To Work Together?
Send me a message, and I will get back to you.
Mid Missouri Beef
eCommerce site, Built with WordPress and WooCommerce
My role in this project was to manage the eCommerce setup. This involved identifying the requirements, sourcing plugins that met those needs, and configuring them accordingly.
Peony Paradise
eCommerce site, Built with WordPress and WooCommerce
My role in this project was to setup up the eCommerce section of the project. Additionally, I implemented a robust search and filtering system to assist customers in finding the ideal product. I also contributed to ensuring the site’s security and fraud prevention.
Junk 911
Informational site, Built with WordPress and Divi
My role in the project was to handle all the technical server-side aspects. This included setting up development environments, configuring email communication through forms, ensuring email deliverability, and managing the site launch. I also implemented the website firewall and set up fraud prevention measures for all forms on the site.
Autumn Harvest Pumpkins
eCommerce site, Built with WordPress and WooCommerce
My role in this project was to set up both the development and live environments. I ensured that all eCommerce plugins were properly set up and configured, and I also configured the site firewall and implemented fraud prevention measures.
Rondel Jewelry
eCommerce site, Built with Shopify
My role in this project was to ensure the site remained up to date and that all security measures were in place. I led a development team to handle requests from project managers, which included updating images, changing text and colors, creating custom landing pages, and setting up sales and sales funnels throughout the year. Additionally, I assisted in the creation and maintenance of a custom-built interface that allowed customers to design their own jewelry and visualize the final product as they built it.
Simple Spectrum
eCommerce site, Built with Shopify
My role in this project was to lead a team of developers and facilitate communication with project managers to keep the site up to date while ensuring its security and performance. I also collaborated with project managers to create season-specific landing pages.
Myro
eCommerce site, Built with Shopify
My role in this project was to lead a team of developers in setting up the subscription system on the site. I also played a key role in ensuring the site’s performance met industry standards. I also faciliated communication between project managers and the development team in maintaining the site and creating sale specific landing pages.
Safely
eCommerce site, Built with Shopify
My role in this project was to collaborate with project managers and a development team to keep the site up to date, perform site reworks, maintain the site, and create sales funnels.
House Max
Informational site, Built with WordPress with a custom theme
My role in this project was to facilitate communication between project managers and a development team during a site rework. We also created custom landing pages and a custom fundraising page. Additionally, I ensured the site was protected by a firewall and properly maintained.
Dominion Herbal College
Informational site, Built with WordPress
My role in this project was to maintain site performance and ensure site security. I assisted the client with site updates and made sure their web server was up to date and performing to industry standards. Additionally, I supported their web school software by updating it to the latest version and conducting tests after each update to ensure stability.
Top Hat Mushrooms
Informational site, Built with WordPress and Divi
My role in this project was to collect and confirm all technical information to assist with the site transfer from the previous site, support the site rework, and help launch the new site. I also ensured that all features of the site remained up to date and stable, and made sure the web server hosting the site was kept secure and up to date.
360 Products North America
Informational site, Built with WordPress and Divi
My role in this project was to assist project managers in setting up testing and staging environments. I handled all site updates and ensured site stability. Additionally, I made sure the web server was up to date and met industry standards.